Below you’ll find important information about privacy practices, your rights as a client, and our policies related to services, fees, and documentation. These notices are provided in accordance with ethical standards, HIPAA regulations, and Oregon state law.
Marble Counseling & Consulting, LLC
Effective Date: May 29, 2026
(This notice is reviewed annually or upon updates to practice operations or applicable law.)
Privacy Contact: Rachael Marble Leary, LPC, CADCII
Phone: 541-668-6141 | Email: marble@marblecounseling.org
Your Information. Your Rights. Our Responsibilities.
This notice describes how your health information may be used and disclosed and how you can get access to this information. Please review it carefully.
What is Protected?
Protected Health Information (PHI) includes any personal health information that can identify you. This may include records of evaluation, treatment, visits, billing, diagnoses, and any communication containing health-related data.
Your Rights
You have the right to:
• Get a copy of your paper or electronic health record
• Request a correction to your health record
• Request confidential communications (e.g., by mail, alternative phone number)
• Ask us to limit what we use or share
• Ask us not to share information with your health insurer for services you paid for entirely out of pocket
• Get a list of who we've shared your information with (accounting of disclosures)
• Get a paper copy of this notice at any time
• Choose someone to act on your behalf (e.g., caregiver, legal guardian, or health care proxy)
• Receive a "Good Faith Estimate" explaining how much your mental health care will cost. This applies to individuals who are uninsured or not using insurance. For more information, visit: www.cms.gov/nosurprises
• File a complaint if you believe your rights have been violated
Your Choices
You may tell us your preferences in how we share your information in situations such as:
• Sharing with family, friends, or others involved in your care
• Disaster relief situations
• Inclusion in hospital directories
If you're unable to express your preference (e.g., unconscious), we may share if we believe it is in your best interest or to prevent serious harm.
We never share your information without written consent for:
• Marketing purposes
• Sale of your information
• Most disclosures of psychotherapy notes
• Any disclosure of substance use disorder (SUD) counseling notes — these require a separate, standalone written authorization that cannot be combined with other consents
Our Uses and Disclosures
We typically use or share your information to:
• Treat you — Coordinate care with other providers
• Run our organization — Manage operations and quality of care
• Bill for your services — Send claims to insurance or collect payment
We may also share information to:
• Prevent or control disease
• Report suspected abuse, neglect, or domestic violence (as required by law)
• Comply with public health or safety laws
• Assist with product recalls or FDA requirements
• Support health oversight activities (e.g., audits, licensure)
• Participate in health research (when legally permitted)
• Comply with legal requirements, including court orders or subpoenas. We may disclose information in response to a valid court order or administrative subpoena. However, psychotherapy notes and substance use records will not be disclosed unless specific legal requirements under HIPAA or 42 CFR Part 2 are met.
• Respond to workers' compensation claims, law enforcement, or national security inquiries
• Organ and tissue donation, coroner, or funeral director needs
Substance Use and Mental Health Information
Records related to substance use treatment are protected under 42 CFR Part 2 and have stricter confidentiality protections than general health records under HIPAA. These records will not be released without your written consent, except as specifically required by law. Your authorization for SUD records must be separate and standalone — it cannot be combined with authorization for other types of records. You may revoke this authorization at any time in writing, except to the extent action has already been taken in reliance on it.
Psychotherapy notes are protected separately under HIPAA (45 CFR § 164.501) and will only be shared with your written authorization, except in the following circumstances:
• For your provider's use in treating you
• For use in training or supervising mental health practitioners
• For your provider's use in defending against legal proceedings you have initiated
• For use by the Secretary of Health and Human Services to investigate HIPAA compliance
• When required by law, limited to the requirements of such law
• For certain health oversight activities pertaining to the originator of the notes
• When required by a coroner performing duties authorized by law
• When required to avert a serious and imminent threat to health or safety
Appointment Reminders & Administrative Use
We may use or disclose your PHI to contact you for appointment reminders or to inform you about treatment alternatives or other health-related services that may benefit you.
Mandatory Reporting & Duty to Warn
We are legally mandated to report suspected abuse or neglect of children, elders, or vulnerable adults to appropriate authorities. Disclosure of confidential information may also occur without consent if there is a serious and imminent threat of harm to self or others, in accordance with Oregon law and professional ethics (ORS 419B.005; ACA Code of Ethics, Standard B.2.a).
Digital Record Systems
Marble Counseling & Consulting LLC uses HIPAA-compliant electronic systems for recordkeeping and documentation (e.g., SimplePractice, Zoom, Blueprint). These platforms are regularly reviewed to meet ethical and security standards.
Electronic Communication and Telehealth
Marble Counseling & Consulting LLC uses HIPAA-compliant platforms for telehealth, scheduling, and communication. While reasonable safeguards are taken, confidentiality cannot be fully guaranteed for email, text, or video communications. Clients are encouraged to use the secure client portal for clinical matters. Communications outside of session should be limited to administrative purposes (e.g., scheduling, billing). Telehealth may not be suitable for all clinical needs; appropriateness will be assessed on an ongoing basis.
Minor Consent and Limits of Caregiver or Guardian Access to Records
Under Oregon law (ORS 109.675), individuals aged 14 and older may independently consent to behavioral health services. In alignment with Oregon law (ORS 109.675, 109.680), caregiver or guardian access to minor records will be limited when the minor has consented to treatment independently, unless disclosure is clinically appropriate or required by law. Provider discretion and ethical standards guide this determination.
Record Retention
Clinical records are retained for a minimum of seven (7) years from the date of last service or longer if required by state or federal law. For minors, records are retained for at least seven years after the minor reaches the age of majority. After the retention period, records are securely destroyed in compliance with HIPAA and Oregon law.
Professional Consultation
Your provider may seek consultation with other licensed mental health professionals to ensure quality of care. These consultations do not include identifying information unless you have provided written authorization, and they occur within HIPAA-compliant frameworks such as peer consultation or supervision.
Custodian of Records
In the event of provider death or incapacity, your records will be transferred to a designated custodian to ensure ethical closure of care. For Marble Counseling & Consulting LLC, this role is fulfilled by: Melissa Frazier, LPC. Secure Portal: https://melissa-frazier-counseling.individualsecure.me
Our Responsibilities
We are legally required to:
• Maintain the privacy and security of your PHI
• Notify you promptly in writing if a breach occurs that may have compromised the privacy or security of your information, in accordance with the HIPAA Breach Notification Rule (45 CFR §§ 164.400–414)
• Abide by the terms of this notice
• Not use or share your information in ways not described here without your written permission
You may revoke your authorization at any time in writing, except to the extent that action has already been taken in reliance on that authorization.
Changes to This Notice
We may change this notice at any time. Updates will apply to all existing information and will be posted in our office and available online or upon request. This notice is reviewed annually or upon updates to practice operations or applicable law.
Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint:
With Us: Contact Rachael Marble Leary using the information above.
With the U.S. Department of Health and Human Services:
Office for Civil Rights
200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: 1-877-696-6775
www.hhs.gov/ocr/privacy/hipaa/complaints
We will not retaliate against you for filing a complaint.
If you require this notice in an alternative format (e.g., large print, translated), please contact your provider.
This notice is available on the practice website here and in the SimplePractice Client Portal.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
Under the law, health care providers are required to give individuals who do not have insurance or who are not using insurance an estimate of the expected charges for medical and mental health services.
You Have the Right to Receive a Good Faith Estimate:
If You Receive a Bill That Is at Least $400 More Than Your Good Faith Estimate:
You may dispute the bill by initiating a payment dispute resolution process with the U.S. Department of Health and Human Services (HHS). There is a time limit to initiate a dispute.
To learn more or start the process, visit: 👉www.cms.gov/nosurprises 📞Or call: 1-800-985-3059
Note for Individuals Working with Marble Counseling & Consulting, LLC:
If you are not using insurance, you will receive a personalized Good Faith Estimate in writing through the secure client portal prior to beginning services. The GFE is not a binding contract and does not obligate you to receive services.
I believe that individuals have the capacity to move toward greater health, resilience, and self-understanding. My therapeutic approach is collaborative, nonjudgmental, and rooted in a belief that healing occurs through both insight and nervous system regulation.
I use an integrative, evidence-informed model tailored to each individual’s needs. This may include aspects of Cognitive Behavioral Therapy (CBT), parts work informed by Internal Family Systems (IFS), Somatic Experiencing informed interventions, Dialectical Behavior Therapy (DBT), Mindfulness-Based interventions, Self-Compassion, Acceptance and Commitment Therapy (ACT), Motivational Interviewing (MI), and Solution-Focused Therapy. My work is informed by polyvagal theory, neuroscience, and behavioral science, with attention to the body’s role in emotional regulation and trauma recovery. These approaches are used flexibly and are adapted to the individual’s goals and clinical needs. Formal certification in all listed modalities is not implied.
My goal is to support individuals in reconnecting with their internal strengths, increasing emotional flexibility, and moving toward values-aligned living.
I hold a master’s degree in Clinical Mental Health Counseling from Lesley University. Major coursework included human development, individual counseling, and group counseling.
As a Licensee of the Oregon Board of Licensed Professional Counselors and Therapists, I abide by its Code of Ethics.
To maintain my license, I am required to participate in continuing education, taking classes dealing with subjects relevant to this profession.
$195–$265 per session. Additional billing and payment policies are outlined in the Practice Policies and Informed Consent document.
3218 Pringle Rd SE, #120, Salem, OR 97302-6312
Telephone: (503) 378-5499 | Email: lpct.board@mhra.oregon.gov | Website: www.oregon.gov/OBLPCT
For additional information, consult the Board’s website.
If you require this notice in an alternative format (e.g., large print, translated), please contact your provider.
Below is a summary of key practice policies and informed consent information. This content is provided for informational purposes only. A signed version is required through the secure client portal before services can begin.
Please note that sessions at our Redmond, Oregon office may take place in a building where dogs are present. If you have any allergies or concerns, kindly inform your provider. Alternatively, a dog-free location is available in Bend, Oregon
All official intake forms, consent documents, and required paperwork must be completed through the secure client portal:
👉 https://marblecounseling.clientsecure.me/sign-in
All counseling services must be initiated directly by the individual seeking therapy. For privacy and legal reasons, providers cannot accept appointment requests or communicate about services through third parties without verifiable consent from the individual. This policy ensures compliance with HIPAA regulations and maintains the confidentiality and integrity of the therapeutic relationship.
To file a formal complaint, contact:
Oregon Board of Licensed Professional Counselors and Therapists
3218 Pringle Rd SE #120, Salem, OR 97302
Phone: (503) 378-5499 | Email: lpct.board@mhra.oregon.gov
www.oregon.gov/OBLPCT
Information on this website is not a substitute for professional mental health advice, diagnosis, or treatment. Viewing this content does not establish a therapeutic relationship.
This summary is provided as a courtesy for transparency. A signed informed consent agreement is required before services can begin.
Note: Services can only be initiated by the individual seeking counseling. Consent is required for any third-party involvement.
Copyright © 2025 Marble Counseling & Consulting, LLC - All Rights Reserved.
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